When companies begin to scale, founders often become the bottleneck without realizing it. In this episode of the Strategy and Leadership Podcast, Anthony Taylor speaks with Sam Goodner, serial entrepreneur, former Swiss Army officer, and author of Like Clockwork Run Your Business with Swiss Army Precision. Sam has spent more than 25 years scaling technology and consulting companies, leading teams through rapid multi-year growth, and building systems that create clarity, repeatability, and disciplined execution. His Swiss Army background brings a practical lens to leadership, communication, and operational structure. In this conversation, Sam explains why many founders plateau at three to four million in revenue, how to decentralize decision-making, and why sales must be the first part of the business to become repeatable. He shares the simple daily huddle that transformed alignment inside his organizations, how to build an executive team that actually owns decisions, and the question every leader must answer to uncover their unfair advantage.

Startup business operations are challenging by their very definition. It always seems like you need more than you can have, and that’s especially true in the current macroeconomic environment, where funding isn’t as easy to come by as it may have been in the past. But that only means it’s even more important for entrepreneurs and operators to have business operations that are effective, efficient and scalable so they can build their companies in a responsible way. In this video, you'll get startup business operations tips from: Janelle Gorman, CFO, York IE Kristin Russum, director of organizational development, TriNet Chris Combs, co-founder and chief business officer, LinkSquares